I HIGHLY recommend Sarah (Senior Living Advisors of Austin). I found myself in a situation that required fast action to move my grandmother from an independent living facility in Ft. Worth to an assisted living in the Round Rock/North Austin area. After meeting with me and a very thorough discussion of my grandmother’s personality, needs, wants, and tastes, Sarah was able to quickly provide a list of qualified facilities – likely taking weeks or even months off the process. Sarah is extremely professional and, most importantly, she really knows the facilities she recommends. Each time we walked in the door for a tour, Sarah knew several of the staff, and not just the marketing & sales people. In summary, we were able to move my grandmother from another town to the local area in about a week and a half, start to finish. She is thriving in her new home and I cannot be more thankful to Sarah for pulling it all together.
We valued the time and effort that Sarah took to research the communities and set up appointments for us with places that had possibilities for our consideration. We appreciated that she really listened to our needs and recommended sites that met our criteria, and since we only had 2 days to explore our options we didn’t want to spend that precious time touring places that would not meet our needs.
Prior to our visit, we spent much time on the phone as well as texting each other in order to discuss the pros and cons of different communities and we greatly appreciated her knowledge and insight.
After visiting the communities she took the time to sit with us and review what we had seen and we valued her feedback. It is very clear that she has extensive knowledge of living options for seniors. Several days later she emailed us a written follow up of the things that we saw and discussed and this has been a very helpful summary for us.
We look forward to connecting with Sarah when we return to Austin this summer to revisit the two options that we are considering. Thank you again for the service, professionalism, and expertise.
The process of making elder care decisions can be daunting & no one should have to walk this journey alone. Senior Living Advisors of Austin is your support and advocate every step of the way.